Privacy Policy — Sam’s Lawn & Landscape (USA)

Effective Date:01/01/2024

1. Introduction

This Privacy Policy describes how Sam’s Lawn & Landscape (“we,” “us,” or “our”) collects, uses, discloses, and protects information when you visit our website, contact us, request a quote, sign up for services, or communicate with us in other ways. “Personal Information” means any information that can reasonably identify you.

2. Information We Collect

We may collect the following types of information:

  • Contact Information: name, email address, postal address, phone number.

  • Service Information: property address, service requests, quotes, project details.

  • Website Usage Data: IP address, device and browser information, pages visited, time spent on site.

  • Communications: messages you send us via contact form, email, or text.

3. How We Use Your Information

We use your personal information to:

  • Provide and manage landscaping, lawn care, and related services.

  • Respond to inquiries, questions, or requests for quotes.

  • Communicate appointment reminders, updates, billing, or service changes.

  • Improve our website, services, and customer experience.

4. Sharing & Disclosure

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information with:

  • Service Providers: companies that perform functions on our behalf (e.g., payment processors, IT support).

  • Legal Requirements: when required by law, regulation, or legal process.

5. Third-Party Tools & Analytics

We may use third-party analytics tools (such as Google Analytics) to understand website usage and performance. These tools may collect information about your visit and behaviors on our site. You may opt out of tracking by adjusting your browser settings or using analytics opt-out tools.

6. Cookies & Tracking

Our website may use “cookies” and similar technologies to recognize you on subsequent visits, track behaviors, and improve functionality. You can control cookie settings via your browser preferences.

7. Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

8. Your Choices & Rights

  • You can contact us to review, update, or delete your personal information.

  • You may choose to stop receiving marketing communications — instructions will be provided in those messages.

9. Children’s Privacy

Our services and website are not directed to children under 13. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated policy on our website with a new effective date.

11. How to Contact Us

If you have questions about this policy or want to exercise your rights regarding your personal information, contact us at:

  • Phone: (763) 478-0200

  • Email: samslawn@gmail.com

  • Address: P.O. Box 848, Wayzata, MN 55391, United States