Sam’s Lawn and Landscape — SMS/Text Message Policy

(USA)(2026)

1. Overview

At Sam’s Lawn and Landscape, we use text messages (SMS/MMS) to communicate important updates about your services, appointments, and offers. This SMS policy explains how we collect, use, and protect your information when you opt in to receive text messages from us.

2. Consent & Opt-In

By providing your mobile phone number and opting in (e.g., signing up on a form, checking a box on our website, or texting a keyword to our business number), you give Sam’s Lawn and Landscape permission to send SMS messages to that number about our services. This consent is not a condition of purchase.

3. Message Types You May Receive

Once opted in, you may receive texts for:

  • Appointment reminders and scheduling confirmations

  • Service updates (weather delays, route changes, or rescheduling)

  • Billing or payment reminders

  • Promotions, special offers, or seasonal tips (if consented)

  • Customer support communications related to your account or services.

4. Message & Data Rates

Standard message and data rates may apply based on your mobile carrier plan. You are responsible for any charges your carrier may impose for receiving or sending SMS messages.

5. Message Frequency

Message frequency varies by service type and customer communication needs. We will keep messages relevant and not excessive, but this can change based on reminders and updates required for your services.

6. Opt-Out Instructions (Unsubscribe)

You may opt out of receiving SMS messages at any time by replying STOP to any text message from us. After your opt-out is processed, you will receive a final confirmation message and will no longer receive text messages from Sam’s Lawn and Landscape unless you opt in again.

7. Help & Support

If you need assistance, reply HELP to any message or contact Sam’s Lawn and Landscape directly at:

We’ll provide help on how to manage your SMS preferences or any other SMS questions.

8. Privacy & Data Usage

Your mobile number and SMS consent information will never be sold, rented, or shared with third parties for marketing purposes. We may use trusted third-party service providers to help deliver our SMS messages, but they are only allowed to use your data as directed and must maintain confidentiality.

9. Compliance & Legal

Our SMS program complies with U.S. law, including the Telephone Consumer Protection Act (TCPA), and industry guidelines aimed at protecting consumer privacy and rights.

10. Changes to This Policy

Sam’s Lawn and Landscape reserves the right to update this SMS Policy at any time. If material changes are made, we will notify you via a text message or publish the updated policy on our website. Continued receipt of SMS after updates means you accept the revised terms.

Optional Add-Ons You Can Include:

  1. Hours when texts may be sent (6 a.m.–10 p.m.) to comply with best practices of our business.

  2. A statement that consent records will be maintained as proof if needed for compliance.